Shipping Policy
Shipping Policy
Booker's TCG Shipping Policy
At Booker's TCG, we take pride in carefully packaging every order and getting it to you as quickly as possible.
Processing Time
* In-stock orders are typically processed within **1–2 business days**.
* Orders placed on weekends or holidays will be processed on the next business day.
* During new product releases, holidays, or high-volume sales, processing times may be slightly longer.
Pre-Orders
Products marked as **Pre-Order** are not currently in stock and will ship on or before the estimated shipping date listed on the product page.
If your order contains both pre-order and in-stock items, your order may be held and shipped together once the pre-order item arrives unless otherwise noted.
Estimated release and shipping dates are subject to change due to manufacturer delays, customs processing, shipping carrier delays, or other circumstances outside of our control. If a significant delay occurs, we will keep customers informed.
Shipping Methods
Booker's TCG ships throughout the United States using trusted carriers including **USPS, UPS, and FedEx**. The carrier used for your order is selected based on factors such as package size, destination, shipping speed, and overall reliability.
Shipping options and rates are calculated at checkout based on your location and the shipping service you select.
Once your order has been shipped, you will receive a confirmation email with tracking information so you can follow your package every step of the way.
Local Pickup
Local pickup is available for customers in the Colorado Springs area. If this option is available for your order, simply select **Local Pickup** during checkout. You'll receive an email when your order is ready for pickup with pickup instructions.
Shipping Delays
While we work hard to ship orders promptly, Booker's TCG is not responsible for delays caused by:
* Weather
* Customs inspections
* Carrier delays
* Lost, stolen, or delayed packages after they have been accepted by the shipping carrier
Incorrect Shipping Information
Customers are responsible for providing a complete and accurate shipping address. Orders returned due to an incorrect or undeliverable address may require additional shipping charges before they can be reshipped.
Lost or Damaged Packages
If your package arrives damaged or appears to be lost, please contact us within **7 days** of the delivery date or expected delivery date. We will gladly assist you in filing a claim with the shipping carrier and work to find the best possible resolution.
Shipping Insurance
Shipping insurance may be included or available for purchase depending on the order value and shipping method selected. We highly recommend selecting insured shipping for high-value purchases.
Order Accuracy
Please inspect your order upon arrival. If you receive an incorrect item or believe something is missing, contact us within 7 days of delivery so we can make it right.
Questions
If you have any questions regarding your shipment or an existing order, please contact us through the Contact Us page on our website. We're always happy to help.
Thank you for supporting Booker's TCG! We truly appreciate your business and look forward to serving you again.
